WhatsApp Business API with an agent that does the whole job.

Yes. Telinfy is an official WhatsApp Business API provider, and your number is onboarded through Meta’s own signup and business verification. You will see Meta’s own screens during setup, and afterwards the account is visible to you in Meta Business Manager. If you are comparing providers, ask each one to show you that Meta onboarding step and to point to where your account lives.

The official API is built for scale, so the thing to get right is policy, not volume. Send to people who opted in, use approved message templates for business-initiated messages, and pick the right template category. We set those up with you, and your quality rating stays visible so nothing is a surprise. Bring your specific volumes to the call and we will tell you what applies to your account.

Not necessarily. Fluffy is compatible with Wati: same number, same chats, nothing to move. It also runs natively on the Telinfy platform. Moving a number between providers is possible without changing the number, but exactly what carries over depends on your current provider and the state of your account, so we check that with you first and plan the cutover before anything moves.

It depends on one thing: whether your number is already on the WhatsApp Business API. If it is — say you run Wati or another provider today — your agent is set up on it in about 2 minutes. If the number is new to the API, Meta has to approve the number and display name first, and that part runs on Meta’s timelines, not ours. Tell us which you are on the call and we will give you a real date.

The verified badge on a WhatsApp Business account is granted by Meta, not by us, and Meta looks for established businesses with independent coverage. We complete your business verification and raise the request. The decision always rests with Meta, so nobody can promise you the badge. Separately from the badge, your business name (not a bare phone number) is what customers see once your display name is approved.

There are two ways to buy, and neither has a compulsory platform fee. On the no-rental plan you top up credits and that is the whole bill — 1 credit is ₹1, and nothing else is chargeable. If you want to run campaigns, there is a plan from ₹4,249/month on the yearly rate (₹4,999 month-to-month) which includes 2,000 free credits every month. New accounts also get 2,000 free credits with code WELCOME2000. Bring your expected volumes to the call and we will work out which of the two is cheaper for you.

No, and this is the part worth testing. A chatbot picks a reply from a flow you drew. Fluffy holds a normal conversation, and through TaskMaster it also acts inside the same chat: checking an order in your courier system, sending a payment link, updating your CRM, booking the slot. All before the customer loses interest.

It is how Fluffy operates your other software. Point it at any app that has API documentation and describe the task the way you would brief a new employee. Fluffy learns the controls and then performs that task in every chat after. No developers, and no integration project.

Any app with API documentation: CRMs, order and courier systems, calendars, payment providers, spreadsheets, helpdesks. The logos we show are examples, not a fixed list. If your system has documented APIs, Fluffy can be taught to drive it.

It hands the conversation to your team along with the context it has collected. You set when and how handoffs happen.

WhatsApp is the primary channel. The same agent also answers on Instagram, Facebook and a chat widget on your website, with the same qualification and handoff rules.

Yes. Message our line on WhatsApp right now with no signup and no form — that is a sample of the agent you would get on your own number. Or create an account and set yours up; new accounts get 2,000 free credits, worth ₹2,000, with code WELCOME2000 at signup.