Send marketing campaigns, offers and updates at up to 3,000 messages a minute, with per-campaign analytics tracking each delivery, read and reply.
Plan a broadcast →
AI-driven WhatsApp marketing & automation on the official Business API
Run marketing campaigns, broadcasts and automated messages on the channel your customers actually open. The official WhatsApp Business API with AI chatbots, a shared team inbox, rich templates and analytics.
Everything you need for WhatsApp marketing and automation
Marketing broadcasts, automated messages and AI replies on enterprise-grade infrastructure — built for reliability, compliance and speed at any volume.
- 10M+ Messages per day
- <100ms API response time
- 99.9% Uptime SLA
- 180+ Countries supported
Fire automated messages — order updates, reminders, welcome flows and follow-up sequences — straight from your CRM, store or backend through the API. No agent has to press send.
See automation →Rule-based routing auto-assigns each conversation to the right agent. Tags, labels, notes and quick replies keep the whole team in sync — on web, Android and iOS.
Tour the inbox →The AI chatbot greets customers, resolves FAQs and hands off to a live agent when it matters — answering the questions a script can't handle.
Meet Fluffy AI →Customers escalate from chat to a real-time, end-to-end encrypted voice call — without ever dialing an unknown number.
Explore voice →- Free for 14 days
- Dedicated account manager
- CRM, Shopify & third-party integrations
- No-code chatbot, live in minutes
Market · Notify · Verify
From marketing campaigns to OTPs — one WhatsApp channel
From the alert that has to land to the marketing campaign that has to convert — all on the app your customers open every day.
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Marketing campaigns
Launch offers, product drops and re-engagement campaigns to opted-in audiences — with rich images, buttons and analytics on every send.
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Alerts & updates
Send order confirmations, shipping updates, appointment reminders and payment receipts the instant they happen — read within minutes, not hours.
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OTP & verification
Deliver one-time passcodes and login verification straight to the app your customers already trust, with faster, more reliable receipt than email.
Built for your industry
WhatsApp that works the way your business does
However you sell or support, the WhatsApp Business API turns everyday outreach into conversations people actually answer.
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E-commerce & Retail
Confirm orders, recover abandoned carts, and let shoppers browse a catalogue and check out without ever leaving the chat.
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Banking & Finance
Send secure OTPs, transaction alerts and payment reminders on a verified, branded number customers know they can trust.
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Healthcare
Confirm appointments, flag reports as ready, and run follow-up reminders — without tying up front-desk staff.
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Travel & Hospitality
Share booking confirmations, boarding and itinerary updates, and handle check-in or rebooking in a single ongoing thread.
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Real Estate
Reply to leads in seconds, send listing details and photos, and book site visits before the interest cools.
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Education
Answer admissions queries, send fee reminders, and keep students and parents updated on attendance, exams and events.
E-COMMERCE · USE CASE
Online retailers turn WhatsApp into their highest-converting sales and support channel
A growing online retailer moved order updates, abandoned-cart reminders and customer support onto the WhatsApp Business API. With the vast majority of messages opened — most within minutes — cart recovery and repeat purchases climbed, while a single shared inbox let the support team handle more conversations in less time.
98% of WhatsApp messages
are opened
are opened
QUICK START TUTORIAL
Go live on WhatsApp Business API in a day
- 1 Verify your business with Meta
- 2 Connect a number and claim your display name
- 3 Submit message templates for approval
- 4 Build a no-code chatbot and inbox routing
- 5 Launch broadcasts and track delivery & replies
FAQ
WhatsApp Business API, answered
What is the WhatsApp Business API?
It is the official, enterprise way to message customers on WhatsApp at scale — programmatic sending, automation, a shared team inbox and rich, pre-approved templates. Unlike the single-device Business app, the API is built for whole teams and high volumes.
How is the API different from the WhatsApp Business app?
The free app suits one person on one phone. The API runs on cloud infrastructure for entire teams — automation, broadcasting to thousands, chatbots, CRM integration and analytics — with no handset tied to your account.
Can I send bulk messages on WhatsApp?
Yes — to opted-in contacts, using pre-approved templates. Marketing, utility and authentication templates each have their own rules, and Telinfy helps you stay within WhatsApp's policies so your delivery and quality rating stay healthy.
Can I run WhatsApp marketing campaigns on the Business API?
Yes. Use marketing message templates to send promotions, product launches and re-engagement broadcasts to opted-in audiences — with images, buttons, click tracking and per-campaign delivery and read analytics. Telinfy keeps every send inside WhatsApp's marketing-template rules so your quality rating stays healthy.
Can I send automated messages on WhatsApp Business?
Yes. Trigger automated messages — order updates, reminders, welcome flows and follow-up sequences — straight from your CRM, store or backend through the API, and let the no-code chatbot reply 24/7. No agent has to press send.
What is a WhatsApp broadcast?
A WhatsApp broadcast sends a single message to many opted-in contacts at once — each delivered as a private one-to-one chat, not a visible group. On the Business API you broadcast with pre-approved templates and get delivery, read and reply analytics for every send.
How do I create a broadcast list on WhatsApp Business?
Import or segment your opted-in contacts, choose a pre-approved template, then schedule or send. On the API there is no 256-contact ceiling like the consumer app — Telinfy handles list management, template approval and opt-in compliance so campaigns go out cleanly.
How do I send bulk messages on WhatsApp Business?
Bulk messages run through the official API using pre-approved templates to opted-in contacts — up to thousands per minute, with per-message delivery and read tracking. Marketing, utility and authentication templates each follow WhatsApp's rules, which Telinfy manages for you.
How do templates and the 24-hour window work?
Outside an open conversation you send pre-approved template messages. Once a customer replies, a 24-hour window opens in which you can exchange free-form messages. Telinfy manages template submission and approval for you.
What do I need to get started?
A registered business, a phone number that is not active on a personal WhatsApp account, and Meta Business verification. Telinfy handles onboarding, number setup, template approval and the green-tick application end to end.
How does WhatsApp Business pricing work?
Meta bills per 24-hour conversation, priced by category — marketing, utility or authentication — and by destination country. Telinfy gives you transparent rates in your local currency and one dashboard to track usage; talk to us for a plan matched to your volume.
Can I get the green verified badge?
The green tick is granted by Meta for notable, verified businesses. Telinfy completes your business verification and raises the request, though the final decision always rests with Meta.
Does it integrate with my CRM and tools?
Yes. Clean REST APIs, webhooks and ready integrations connect WhatsApp to your CRM, e-commerce store and backend, so messages fire automatically from the systems you already run.
