FluffyChats greets every customer and answers questions about your products, pricing and services in natural, friendly language — so no message goes unanswered, day or night.
FluffyChats — the WhatsApp & Instagram AI chatbot that turns conversations into customers
FluffyChats puts a smart AI chatbot on WhatsApp, Instagram, Facebook and your website. It answers customers instantly, then turns each conversation into a scored lead — so your sales team always knows who to call first.
One AI that talks, qualifies and prioritises
FluffyChats does the work of a tireless sales assistant — replying to every customer and turning each conversation into a ready-to-call lead.
- 4 Channels, one inbox
- 24/7 Instant AI replies
- /100 Score on every lead
- 50+ Data points per chat
We scrape your website and train the AI on your specific products, pricing and policies — so every reply is accurate to your business, not a generic bot script.
FluffyChats analyses each conversation and builds a lead card automatically — name, phone, interest, urgency and a score out of 100 — with zero forms to fill in.
Leads are ranked by score and flagged the moment they turn hot, so your sales team always works the highest-intent customers first — and nothing slips through.
- Free to start — 100 credits
- No code, live in minutes
- HubSpot, Zoho & Google Sheets sync
- WhatsApp, Instagram, Facebook & web
How it works
From “Hi” to a hot lead — automatically
FluffyChats runs the whole conversation and the lead-capture behind it, so your team only ever sees the customers worth calling.
- 01
A customer messages you
Someone reaches out on WhatsApp, Instagram, Facebook or your website chat widget.
- 02
Fluffy replies instantly
The AI answers in seconds — trained on your products, pricing and policies, in your brand voice.
- 03
The conversation flows
Fluffy handles questions, objections and follow-ups naturally, and hands off to your team when it matters.
- 04
A scored lead card appears
When the chat ends, Fluffy fills in name, interest, urgency and a score out of 100 — automatically.
- 05
Your team closes the deal
Hot leads surface at the top of your dashboard, so your team calls the highest-intent customers first.
TaskMaster Right inside WhatsApp
Stop replying. Start doing.
Every chatbot can hold a conversation. Yours can run the business. Point Fluffy at any app with API documentation and it learns to operate it — then does the real work the moment a customer messages you on WhatsApp.
Any app. Any task. A few examples —
- “Where’s my order? It’s been three days.”
Fluffy pulls live tracking from Delhivery and sends the status straight back in WhatsApp, in seconds.
- “Can I book a slot this Friday at 4?”
Fluffy checks your Google Calendar, confirms the opening, and books it in WhatsApp on the spot.
- “My new dryer arrived damaged. I need help.”
Fluffy opens a Zendesk ticket, tags it urgent, and replies with the ticket number, right in the chat.
If it has an API, Fluffy can run it
No developers. No integration project. Hand Fluffy a link to any app’s API documentation and it teaches itself the controls — then runs every task that app supports, inside every WhatsApp chat after. You set it up by talking, not coding. Do it once, and it just works.
Your customers think they’re chatting with your best employee. They kind of are.
Connect your first app Every channel, one inbox
All your conversations. One dashboard.
FluffyChats puts the same smart AI on every channel your customers use — then feeds every lead into a single dashboard your whole team can work from.
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WhatsApp
Connect your WhatsApp Business API and let Fluffy answer every chat instantly.
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Instagram DMs
Reply to DMs from your posts, stories and ads — and turn followers into leads.
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Facebook Messenger
Answer Messenger conversations the moment they land, day or night.
-
Website widget
Embed a chat widget on any website in one line — no developer needed.
Leads sync straight to
- HubSpot
- Zoho CRM
- Google Sheets
FAQ
FluffyChats, answered
What is FluffyChats?
FluffyChats is an AI chatbot and lead-intelligence tool. It talks to your customers on WhatsApp, Instagram, Facebook and your website, answers their questions instantly, and turns every conversation into a scored lead — so your sales team knows exactly who to call first.
Which channels does FluffyChats support?
FluffyChats works on WhatsApp, Instagram DMs, Facebook Messenger and a website chat widget. Every conversation flows into one shared dashboard, so all your leads live in one place.
Is there an AI chatbot for WhatsApp?
Yes — FluffyChats is a WhatsApp AI chatbot built for business. It replies to customers on WhatsApp in seconds, answers product questions, tracks orders and books appointments, then scores every chat as a lead. It runs on the official WhatsApp Business API, so your number stays safe.
Can I add an AI chatbot to Instagram and Facebook?
Yes. The same FluffyChats AI chatbot handles Instagram DMs and Facebook Messenger alongside WhatsApp and your website — one bot, one dashboard, every channel — so customers get instant answers wherever they message you.
What is the best AI chatbot for a business?
The best AI chatbot for a business does more than reply — it qualifies and scores leads, completes real tasks, and works on the channels your customers already use. FluffyChats is built exactly for that: no code, live in minutes, with a free trial so you can test it on real conversations first.
Can I use an AI chatbot for my online store?
Yes. FluffyChats works as an AI chatbot for ecommerce — it answers product and delivery questions, recovers abandoned carts, tracks orders live through TaskMaster, and pushes every buyer into your CRM as a scored lead.
How does FluffyChats capture and score leads?
After each chat, the AI reads the full conversation and builds a lead card — name, phone, interest, urgency and a score out of 100 — and flags the hottest leads automatically. There are no forms for the customer to fill in.
Do I need to write code to set it up?
No. FluffyChats is no-code: connect a channel, let us train the AI on your website, and you can be live in minutes. The website chat widget embeds with a single snippet.
How is FluffyChats different from a normal chatbot?
A normal chatbot just replies. FluffyChats also qualifies and scores every conversation, ranks your leads by intent, and recommends the best next action — turning ordinary chats into a real sales pipeline.
Can FluffyChats actually do things, or just chat?
It does things. With TaskMaster, Fluffy connects to any app that has API documentation and performs real tasks inside it — pulling live order tracking from your courier, booking a slot in your calendar, or creating a lead in your CRM. Point Fluffy at the app’s API docs and it learns to use it; there are no developers or integration projects, and if an app has an API, Fluffy can drive it.
Does FluffyChats integrate with my CRM?
Yes. Leads sync straight to HubSpot, Zoho CRM and Google Sheets, so your pipeline stays up to date without any manual data entry.
Is there a free trial?
Yes — new accounts start free with 100 credits, so you can watch FluffyChats qualify real conversations before you pay. Pricing after that is simple and credit-based.
